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    EHRs Falling Short, Many Switching

    A recent report published by Black Book Rankings found that as many as 17 percent of medical practices could switch electronic health record (EHR) systems by the end of the year.

    “Meaningful Use incentives created an artificial market for dozens of immature EHR products,” says Doug Brown, Black Book’s managing partner in a recent news release. “The high performance vendors emerging as viable past 2015 are those dedicating responsive teams to address customers’ current demands.”

    In a poll of over 17,000 active EHR adopters, 80 percent expressed that their current solution does not meet the needs of their practice; 79 percent indicated that they had not adequately assessed their practice needs before choosing the EHR system; 77 percent cited solution design as ill-fitted for their practice or specialty; and 44 percent said that their vendors are unresponsive to requests.

    “There are over 750 EHR systems on the market,” says Gabrielle Gaspar, MD, MPH, Medical Director, Clinical Informatics for Sutter Community Connect. “Providers should really research the viability of the vendors out there. They need to understand each product's current and future functionality, as well as the vendor's commitment to customer needs. They should ask themselves, ‘do I have a partner, or do I have a vendor?’”

    Sutter Community Connect (SCC) offers the backing of two industry leaders – Sutter Health and Epic. An experienced and multidisciplinary team of experts are available to help guide you through a pre-implementation readiness and technical assessment to determine the unique needs of your practice, and to discuss how SCC might meet your EHR needs. With robust customer support, comprehensive training and guidance on achieving meaningful use, Sutter Community Connect offers all the software tools, integration and support that an independent practice needs to deliver quality health care.

    “Sutter Community Connect is a very comprehensive EHR and practice management system for the independent community,” says Chris Rogers, Vice-President of Independent Practice Solutions. “Our commitment stretches far beyond just the software. We offer a relationship – a partnership – to help providers deliver superior care to their patients.”

    More information on the survey is available at